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Mood Disorders Society of Canada (Companionship Conversationalist – Improving Veterans Wellness)

Organization Name: Mood Disorders Society of Canada
Opportunity Title: Companionship Conversationalist – Improving Veterans Wellness
Category: Counselling / Support / Mentoring
Commitment: Ongoing Opportunity (> 1 year)
Start Date: May 23, 2022
End Date: May 22, 2023

  • Background/police check required
  • Appropriate for volunteers aged between 18 and 55
  • Appropriate for volunteers aged 55 and over
  • Family-oriented volunteering
  • Training or orientation required
Opportunity Description:

The Mood Disorders Society of Canada (MDSC) is looking for volunteers that enjoy conversation and have a smile in their voice to join our team for our “Improving Veterans Wellness” program.

As a Companionship Conversationalist, you will help support Veterans and their family members by offering informal one-on-one phone calls. These calls are offered in a safe, private, and trust-based environment.

In your role, you will have regularly scheduled phone calls with a Veteran and/or family member/s as a way of providing connection. Companionship calls take place Monday to Friday evenings from 6 – 9pm Eastern but you would only be required to work at times that are scheduled with your clients.

This work requires a person who is able to speak with ease, who is compassionate, empathic, and wishes to support a vulnerable community.

This might be a great opportunity for you if you are interested in developing your peer support skills.

Training in peer support and basic mental health literacy education are provided.

*This is a virtual opportunity.


  • Contact clients to establish a trust-based relationship and schedule phone calls
  • Conduct client-centered companionship phone calls with Veterans and their family members, following the companionship call script to lead into and out of the phone conversations.
  • Professionally represents MDSC at all times
  • Participation in MDSC Volunteer training and the
    Peer and Trauma Support Services (PATSS) training program


  • Excellent oral communication skills
  • Active and empathic listening skills
  • Respectful interpersonal skills
  • High level of comfort speaking with folks from different backgrounds or generations
  • Aptitude for building strong relationships and proactively establishing ties with clients
  • Good customer service and care for the client
  • Ability to maintain confidentiality
  • Strong sense of discernment and judgment (particularly regarding sensitive or personal issues)
  • Ability to work with basic technology such as Google Forms or be willing to learn it
  • One year commitment to working on this project
  • Ability to work in a team environment as well as independently


Additional Requirements 

  • Three references
  • A vulnerable sector check
  • Direct experience within the mental health field and/or experience working with Veterans is considered an asset
  • Speak, reading, and writing in multiple languages an asset


To Apply: 

Through online application at 

Any questions, please contact

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Vancouver, BC

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