St. Paul’s Hospital (St. Paul’s Hospital Emergency Department Volunteer)

• Background/police check requiredAppropriate for volunteers aged between 18 and 55Training or orientation required

POSITION DESCRIPTION:

The Emergency Department at St. Paul’s is a very busy and dynamic place. Often families and patients come into the Emergency looking for other locations in the hospital. You must be a VERY outgoing person who likes meeting new people and feel comfortable approaching busy staff and patients/visitors to see how you can assist them. You must be comfortable working with people from all backgrounds. Volunteers ensure that those in the Emergency are there because they need emergency assistance and help the public find other locations throughout the hospital. Volunteers help the staff locate wheelchairs, find clothing for discharged patients, visit with people in the waiting areas and in the patient treatment areas. Volunteers in the Emergency work with all people who enter the Emergency in a non-judgmental and supportive manner.

QUALIFICATIONS:

If you are an outgoing person who loves to visit with anyone this is the position for you. Volunteers must be able to provide quick accurate directions in English and be comfortable in a high paced environment. We are looking for someone with experience in a healthcare environment and with marginalized populations. Customer service experience in a fast paced environment is an asset.

Volunteers must be at least 21 years or older to apply. Volunteers must be available for a regular shift once a week for 3 hours. Able to commit to at least 6 months. Longer commitment is preferred.

*Must have experience dealing working with marginalized populations (mental health, addictions, homelessness, etc.)