Canadian Cancer Society Lodges (Lodge Front Desk)

• Background/police check required

POSITION OVERVIEW

Canadian Cancer Society Lodges provide a supportive environment for people with cancer and their adult companions. The Lodges are located near cancer treatment centres in Vancouver, Kelowna, Victoria and Prince George.

YOUR IMPACT

As a volunteer at the Lodge you have an essential role in creating a home away from home for the clients and their families. You have a positive impact on the quality and enhancement of life for people affected by cancer. You assist and support lodge guests and staff through a variety of activities involving reception, tours and other front desk duties.

KEY RESPONSIBILITIES

Promotes a social and caring atmosphere in the lodge, focusing attention and time on lodge guests
Greets & provides tours for (potential) lodge guests and visitors.
Answers lodge phone, transfers calls, takes & relays messages
Provides directions to treatment centres, public transportation, shopping etc.
Does general tidying of common areas
Promotes lodge & Canadian Cancer Society activities, & support services
Other duties as assigned and under the direction of the lodge staff

BENEFITS

Play an integral role in the fight against cancer.
Become confident in your understanding of cancer and the cancer cause along with the impact the Society has.
Joining a team of enthusiastic and interesting people who share your passion for supporting people effected by cancer
Volunteering for a respected National organization and increase knowledge of cancer prevention, diagnosis, treatment & support services

TRAINING AND SUPPORT

CCS Volunteer Orientation
Support Program Orientation
Lodge and Role specific training
Ongoing updates and Support from Staff Partner in Volunteer Engagement

SKILLS & QUALIFICATIONS

Friendly and outgoing. Comfortable working with a wide variety of people
Good communication skills with clear voice and polite telephone manner; Patient and outgoing.